E-Commerce & Retail
Current Challenges
E-commerce and retail face intensifying competition, supply chain volatility, rising customer acquisition costs, and the challenge of delivering personalized omnichannel experiences while managing data privacy and last-mile logistics.
Project History
Production systems delivered across healthcare, climate, government, streaming, finance, and enterprise.
Global Survey & Communications Platform
Led creative team for global communication platform spanning 19 countries and 16 languages. Responsible for the main i-say.com interactive platform, team training, and multilingual campaign delivery.
SaaS E-Commerce Backend
RESTful backend for an online retail platform: products, users, orders, payments (Stripe), invoices, notifications, system jobs. Deployed and maintained in production for a specialty wine retailer.